FAQs

Frequently Asked Questions (FAQs)

🔹 1. What is Apostille?

Apostille is a type of document legalization that certifies the authenticity of documents for use in countries that are part of the Hague Convention. It is issued by the Ministry of External Affairs (MEA), Government of India.

🔹 2. When do I need Apostille?

You need Apostille when you are submitting Indian documents in a foreign country for purposes such as:

  • Studying abroad
  • Employment
  • Marriage registration
  • Business setup
  • Visa or immigration

🔹 3. Which countries accept Apostille?

Apostille is accepted in all 100+ countries that are part of the Hague Apostille Convention, including the USA, Italy, Germany, France, Netherlands, Spain, Australia, New Zealand, and more.

🔹 4. What documents can be Apostilled?

We help with Apostille of the following types of documents:

  • Personal Documents: Birth Certificate, Marriage Certificate, Death Certificate, PCC, Affidavits
  • Educational Documents: Degree, Diploma, Marksheet, Transcripts
  • Commercial Documents: Power of Attorney, Company Registration, Invoices, MOA, etc.

🔹 5. How long does the Apostille process take?

On average, it takes 6–7 working days to complete the Apostille process once we receive your documents.

🔹 6. Do I need to visit your office?

No. You can place your order completely online at www.apostilleonlineindia.com. Upload scanned copies of your documents, and we can arrange pickup and delivery at your address (available in Delhi-NCR).

🔹 7. Is pickup and delivery available?

Yes, we offer:

  • Free pickup in Delhi-NCR
  • Courier drop-off from any part of India
  • Return delivery across India and internationally (charges may apply)

🔹 8. Is my original document safe?

Absolutely. Your documents are handled securely by trained staff. We use tamper-proof packaging and courier services with tracking. Your information is kept 100% confidential.

🔹 9. Can I track my order?

Yes. Once your documents are dispatched, we share a tracking number via email or WhatsApp so you can monitor the delivery in real time.

🔹 10. What if I don't have a passport?

If you don’t have a passport, you can upload your Aadhaar Card instead. For Marriage Certificates, passports of both husband and wife are preferred.

🔹 11. How do I make the payment?

You can pay securely online using UPI, debit/credit card, net banking, or wallets through our payment gateway partner Razorpay.

🔹 12. How can I contact you?

You can reach us at:

📞 +91 8750 6465 17
📧 apostilleonlineindia@gmail.com
Or use the contact form on our Contact Us page.