Cancellation/ Refund Policy

Here are some points mentioned that tell about our cancellation and refund policy

• When you place any order, it can be cancelled within 2 hours (working hours) of ordering by emailing us at apostilleonlineindia@gmail.com along with order number.
• We will issue the refund within 2-3 business days directly in your source account. For e.g., if you paid through Credit card or bank account, the refunded amount will be credited to the card or account that you had used for payment.
• If you cancel your order after two hours, still you can email us we may try to cancel that if it hasn't been assigned to our translators.
• Before delivering final documents we email the draft to the customers so that they can check and approve the document to finalize.
• If you ask us to cancel after your documents is processed and submitted to MEA for apostille process, then it cannot be cancelled.